Common Issues with videos recorded from GoToMeeting
For many users, who have been long time Bizideo and GoToMeeting users there has been a relatively recent headache developing. Recently clients started reporting issues with uploading Webinars shot while running a GoToMeeting, these video files would appear valid but would fail on upload. Upon further inspection we noticed that the last 10 second of the video would cut out the video feed before the audio, causing a format issue with the video file itself. The reported instances aren’t that often, meaning most of the time the video is saving correctly.
How do I know if my video isn’t valid?
• The best way to test your video is to watch it, if the file isn’t valid most times it won’t play in all video players.
• Upload it, if it’s not that large of a file go ahead and try to upload it. If it’s not valid you’ll get an error notice.
The video and audio should extend to the entire duration of the video, so if you notice some oddities it might not be complete. You should also make sure to keep your gotomeeting software
