Wednesday, February 19, 2014

Basics to Video Statistics - Learning From Your Reports

Understanding Your Video Statistics

Learning from your video reports to improve your video broadcasting success rate


understand your video reports
It's easier than you may think to learn form your active
video content and playlists.
Bizideo’s content management solutions offer a wide range of reports as well as custom reports, however we’ll be covering the most basic statistics. If you would like to learn more please contact us: info@bizideo.tv.


To Get Started
  1. Log into your account and go to “View Reports”
  2. Click “Video Statistics”
  3. Have fun! (don’t forget you can download any report as CSVs or customize a report using the filters at the top)

Playlist Views

As you can see sometimes one playlist is just far more popular than others of a similar nature.
These are the views for all the videos in a published playlist, what this can help you do is gauge what playlist is getting the most traffic. From there you can further analyze it based on it’s availability type (subscription, free, limited time… and so forth) and the items within the playlist.


  • Your Goal: Find out what playlist is getting the most views.
  • Why?: Experimenting with new playlists based off the successful one will help you figure out what formula/appearance/wording works best.

Views Themselves

This is pretty easy to understand. This is where you look at what videos are getting all the views and what aren't. Compare like elements from videos that work and those that don’t work.



Popular
Worst Performing
Upbeat music in the background
No music in the background
Alice was the spokesperson
The dog puppet or Anderson were the spokespersons
Custom Stop Graphic with Stock Images
The automatic Stop Graphic
Short Title
Longer Title
The above is a quick example of a comparison table.


Day of the Week
When you click to see more about a video’s views you may notice that there is a pattern between the day of the week and the amount of views. As simple as this sounds try releasing your next video on your most popular day to see if it fares well. You can also schedule content to be published at the prime times if they are inconvenient for you.

Don't get discouraged by a lack of views, it's an opportunity to learn how to better promote and place your content.

Starting small with these three areas of focus can help you refine your content until you have a formula that works for you. Best of luck!


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Additional Resources
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Once Published



Video Creation Help

Monday, February 17, 2014

3 Examples of Approachable Brand Videos

A good video for a florist would be how to care for your
cut flowers, it would be informative as
well as give you a chance to make your staff
seem more approachable.

3 Great Examples of Approachable Brand Videos


Video can serve a lot of purposes in your company but building a relationship with your customers can often be overlooked. A brand video doesn't have to be void of personality, in fact as you'll see in these three videos personality can help make a video. People respond to emotion and a video that leaves them smiling or makes them feel that you are more approachable can be powerful.

Gerber's Taste Testing Video

Not only is it easy to tell it's Gerber (even muted you see the logo on all the highchairs) but they show the product being enjoyed or at least experienced by babies who are always a win. This video is cheerful, friendly and therefor popular.



Great Points

  • Happy
  • Adorable - babies always are
  • Funny / Charming
  • Brand Obvious
  • Product Featured
  • Short

Melissa & Doug Anniversary Video

This video may run a little long but it's definitely charming and makes the company feel more approachable. The placement of product in the video also adds to the charm, and helps showcase what it is they do.  


Great Points

  • Humor
  • Tells company history
  • You meet the owners - very endearing
  • Product placement

Coke Happiness Machine

This video is longer and like the above is meant to be fun so you associate those good feelings with the brand itself. It's hard not to smile as the video unfolds and you get to see the reactions of those getting the pleasant surprise.



Great Points

  • Fun
  • Happy
  • Great reactions
  • A bit of the unexpected
  • Brand still obvious
  • Product Featured
The above are just examples of how other companies have successfully used video to create emotion in their viewers. You may have noticed they range from high production to a more affordable level. Showing that you don't need to use your entire marketing budget to create a successful video. 

Other Resources:

Small Business Video Creation Tips : Part II

Helpful Tips for Creating Videos for your Small Business Part II


In the first part of this tip collection we focused on getting ready for your video in this portion we'll share tips about making, editing and sharing the video.

Creating Your Video

This is the part that many companies find challenging, and one where a good video production company can prove worth it's the price. Don't worry though it's normal for small businesses to create their own videos, and once you've done it a couple times it will get easier. That sure doesn't mean that if you can afford professional video production it's not worth it (it really is) but that also doesn't mean you need to sell your car to start off with video either. To keep this part less frustrating we'll break it down to some simple things you can do to make your self made video work.

Pick a Location

Find a place where you have plenty of lighting (but not blinding), where you are in control (so not a McDonalds) and were it's quiet (not a playground). It may sound simple but if you pick a busy area you'll find yourself more frustrated with everything that goes on around you.
With more people working from home it's important to remember to keep the location for the video clean and to make sure that all kids and pets are happily distracted elsewhere. 

Pick a Time

It's normally to have to do several retakes, so don't try to slot yourself into a 15 minute slot or you'll find yourself frazzled to start. Select a time of day where business is normally not as hectic and give yourself a broader window so you have time for revisions if you need.

Dress the Part

If you are a plumber don't force yourself into a tie and jacket. What you want to do is represent your company to your potential customers, so wear what you would when you do interact with them. It's also important not to wear distracting or indecent clothing, but we're assuming you don't wear that when you go to meet a client in the first place.
Dressing the way you do when you interact with your clients keeps things consistent.

Keep Water on Hand

If you start getting flustered or have to do a couple takes be sure to take a moment to breath and drink some water.

Start off Smiling

Do what you need to be happy before you start, dance, sing, look at kitten pictures on the web... whatever works. Take 5 minutes to get mentally pleased before you start. Not only will you come across happy in your video but most new tasks are easier to face when in a good mood.
Cubical plushies count, just as long as it makes you happy.

Check Your Equipment

Make sure your camera and microphone are working! It may seem obvious but there is nothing more frustrating than doing a great take just to find out you didn't plug in your mic. Make sure everything is ready before you dive into your first take.

If your equipment uses batteries make sure they are charged.

Save Your Takes

You may not love your last take but save it anyway. That way if it turns out you hate part of your video but love the other part you can clip that out for later use. Remember there aren't normally perfect takes so be sure you have what you want before you go and dump the rest.

Tip: Number your takes and take notes on what you liked from different ones. 

Save Your Editing Progress

Like all programs whatever you are using to edit your videos can freeze so be sure that when you start making progress with your editing that you save along the way.

Tip: Name your video file progress as versions if you have a lot of editing to do. 

Watch Your Video

Sounds crazy but you might have missed something when editing or might feel like changing part to have more visuals would be helpful. Watch your video from start to finish and have a couple other people watch it too.
Getting feedback doesn't mean you need to redo everything, just keep it in mind for future videos.

Promoting & Publishing Your Video

There are a lot of places you can upload your videos to but the thing you want to consider is "am I in control of this environment"? Remember your video is representing your company and where it's posted should be someplace you can regulate and control the experience for.  Your company Facebook Page, Google+ Page or Blog should be a safe enough place but anything that has feeds you can't help regulate plastered all over it is something you should great with caution. Placing your video on your website is generally the end goal, it's where you can control things the most and where you want people to be heading.

Tip: Be sure to adapt your script in to a transcript and Closed Caption.  
Tip: Brand your video player to match your company website to keep things feeling consistent.


If unsure where to publish your content start with just your website and expand it's exposure gradually.

Other Tips

A collection of advice from others on video production.



Thursday, February 13, 2014

Easy Support Request Checklist - 5 Items

Easy Support Request Checklist - 5 Items

Contacting technical support can be frustrating for everyone involved. To help we’ve got a short checklist to help you with any technical support request, not only will it help support better understand the issue but it should help you get results faster.


  1. Take a screenshot of the issue - PC Link Phone Link Wins 8 Mac Link
    1. This is normally the most helpful thing you can do.
  2. What Operating System are you using? - Help link
  3. What Browser were you using? - Help link
  4. Any Error Messages you get.
  5. What you were doing when the issue happened?


Remember support staff are people too, their goal is to help you resolve your issue as quickly as they can.
These may seem simple and really they are but they can help whoever is helping you better understand the basics of what is going on. The above are simple and pretty universal to technical issues by adapting your support request habits you can prevent a lot of frustration.


Other Helpful Links

Wednesday, February 12, 2014

New Content Checklist


New Content Checklist

Making a habit out of promoting your new content

A helpful guide to keep on hand the next time you publish a new page, create a new blog post or publish a new video.

  • Is it ready to be published? (Double check it for spelling and other errors.)

A basic guide to things you should be doing when you publish new content.
The Basics
  • Copy the published URL (get it ready to start sharing it!)
  • Submit to Google Webmaster
  • Submit to Bing Webmaster
  • Add it to your Sitemap (if you do that manually)

Social Promotion
  • Pinterest - if it has something visual and ties with one of your boards publish it here and tag it.
  • Twitter - be sure to post with an image and keep the description short.
    • Twitter Bonus - if it’s something about a customer or just for a customer be sure to tag that customer.
  • Facebook - if this fits in an album be sure to place it there otherwise a general post will do. Remember to post the link with an image and a description (doesn’t need to be as short as Twitter).
    • Facebook Bonus - if it’s something about a customer (like a case study) be sure to tag that customer’s Facebook account.
  • Google+ - if you use blogger you can automatically post to Google+ otherwise use a similar format to what you do for Facebook.
  • LinkedIN - only post things that others in your field will find useful. You don’t want to spam your LinkedIN colleagues.
  • Blog - if this ISN’T a blog post would it be worth making a small blurb on your blog about it?
  • Email Marketing - don’t send it if you don’t think your customers will want to read it. You don’t want to be reported as spamming so make sure you send it only to people you think will care.
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We hope this basic new content checklist is helpful and that you can customize it to meet your company needs.

For more Social media and Content tips check out our collection here: http://www.pinterest.com/bizideo/social-media-content/

Small Business Video Creation Tips : Part I

Helpful Tips for Creating Videos for your Small Business Part I


Like any form of content creation things can seem overwhelming at first. Video creation often makes people nervous because they believe they need to appear in it (don’t fret you can do presentation videos as well). Here are tips we hope will take the edge off of your content creation nerves.
Engage your customers on a new level by building a better relationship even when you can't be in person.

Getting Ready

What is your Goal?

Identify what you want to accomplish, it may sound simple but skipping this step can leave you feeling unorganized and conflicted.


Examples would be: I want to introduce my business, I want to introduce my staff, I want to explain our policies, I want to demonstrate a product


Write a Script

It doesn't have to be a novel but jot down what you want to say. This can help guide you as you start planning what you want to show and revising it can help you remember your changes. Even better your final script can be adapted into a transcript, or Closed Caption material.


Tip: Keep your vocabulary simple. Try to minimize the amount of technical and marketing terms used.

Be sure to take breaks in between revisions!

Should it be Split?

Sometimes it takes you more than one page on a website or more than one video to fully cover your goal. There isn't anything wrong with that and it actually will make the video more appealing if it’s kept in bite sized pieces. Normally promotional videos are kept short to get to the point. Offering smaller videos also helps viewers select exactly what they want to see.


Example:
Goal = Introduce my business
Video 1 = What we do/make
Video 2 = How we started
Video 3 = Our beliefs / community responsibility
Video 4 = Our team
Video 5 = Our CEO / owner
Splitting videos into parts is like splitting a book into chapters, it makes it easier to use.

Practice

Now this doesn't mean you have to recite your script for weeks, but read it through a couple times until you feel comfortable. Not only will you be more familiar with what you are reading but you can listen and find anything that might not come off clearly. Remember there is nothing wrong with revising your script.


Tip: Before you start think of something that makes you happy and try to smile when you talk. If you listen to yourself you’ll notice when we smile our voice is actually brighter and more welcoming.


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Other Tips

A collection of advice from others on video production.